FAQs - Abettahealth

What do the doctors at Betta Health treat?

The fundamental purpose of Betta Health is to collaborate with the primary health care physicians to reduce the burden on clinics and hospitals. From headaches, insomnia, itchy eyes to fever, rashes, nausea, rashes, and respiratory infections, the doctors at Betta Health cure all minor diseases comprehensively and professionally.

Do the patients have to pay at Betta Health?

Betta Health charges patients for online consultations and telehealth care services. However, our rates are light on pocket and can be afforded by anyone. Most importantly, the general guides can be downloaded free of cost from our website.

Do medical insurance health plans cover Betta Health?

Currently, Betta Health is non-billable under the medical insurance since our treatments are highly cost-effective.

Is my personal health information secure on Betta Health?

We know how crucial it is to protect your personal information because it can be misused by troublemakers. Betta Health is a professional telehealth company and utilizes highly innovative privacy systems that not only secure your health credentials but also guarantee that you get vital updates daily. In addition, we follow the strict online privacy policies to ensure that you remain in safe hands.

Can my child be treated as a patient at Betta Health?

Absolutely. You just need to select the category of “my child” while booking the appointment.

Does Betta Health issue sick notes?

The doctors at Betta Health may issue sick notes after evaluating your health condition. But keep in mind that sick notes are only provided with video consultations, not for text-based or audio consultations.

Can the doctors at Betta Health order a lab test for me?

Yes. If Betta Health physicians find it necessary, he/she can order simple tests, ultrasounds, MRI’s or X-rays.

What is the duration of appointment at Betta Health?

Generally, the appointments at Betta Health last for 20-30 minutes. However, if you need some extra time, you can schedule back to back appointments.

What payment methods does the Betta Health accept?

We accept PayPal and all major debit and credit cards. You will be notified of the total payment due prior to your appointment.

Does Betta Health handle emergencies?

We do not see the patients who require emergency treatment. We will immediately decline the request of a patient who needs urgent medical assistance and advise him/her to go to a nearby hospital.

Which operating systems are supported by Betta Health?

The telehealth services of Betta Health can be conveniently accessed on iOS and Android devices. We recommend that you install the latest versions of both operating systems for optimal results. Similarly, our website is fully functional with Safari, Firefox and Chrome browsers.

How can I visit you in the office?

We don’t have a specific location for visits as we are mainly an online, mobile and remote health facility. If you would like to see one of our partnering doctors in their office we can arrange this for you. Depending on your location, you will be able to set an appointment to see one of our doctors.

How much do your products or services cost?

Here at Betta Health, we pride ourselves on providing an affordable alternative to those who are not able to pay to see a doctor in-office and on other platforms online. We offer a reference list of services outlined in the ‘Services’ section of our website.